JLA Customer Service

Warranty Exclusions: This warranty does not cover the following:

Products that have been modified, neglected or poorly maintained, used for commercial purposes, misused or abused or involved in accidents. It is your responsibility to regularly examine the product to determine the need for normal service or maintenance. Damage occurring during shipment of the products (such claims must be presented directly to the shipper). Products sold or distributed by non- authorized distribution or that are covered by another sellers warranty; this product warranty does not extend, modify or replace any other warranty. Products whose serial number or other identifying marks have been altered, defaced or removed. Products that are purchased used, or in not-new condition without original packaging. Damage to products resulting from improper use or maintenance (or the techniques used), the use of the product not compatible with the original intended use of the product, or the failure to follow the product warnings, installation and caring instructions. This warranty does not apply if the original product labels are removed or original finish has been modified or removed. Products purchased at, non- authorized retailers. Any costs associated with returning or shipping warranted or non warranted products. Normal wear to the product. Commercial claims made by any merchant, retailer, commercial seller or reseller (not on behalf of an individual consumer). Products purchased through unauthorized distribution channels (i.e. EBay or via an unauthorized inter- net seller, swap meet or private party) or products originally intended to be sold in a country other than the one you purchased them in or from (i.e. grey market goods). Any products for which the consumer does not follow the warranty procedures outlined above.